646-436-7590 · Manhattan & Long Island
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Patient Reviews

Loved by
our patients.

We are proud of the relationships we build, and grateful our patients share their experiences. Here is what New Yorkers say about hearing better with Pinnacle.

5.0
★★★★★
Average Rating
290+
Total Reviews
2
NYC Locations
100%
Patient-First

Combined across Google and other review platforms. Reviews shown are representative of patient feedback.

★★★★★

Dr. Nelson took more time with me in one visit than my old audiologist did in three years. He explained every result and never once pushed me toward the priciest option. I finally hear my grandkids clearly.

M
Margaret D.
Google review
★★★★★

I travel constantly for work and the remote adjustments have been a lifesaver. They fine-tuned my hearing aids over a video call in fifteen minutes. Genuinely impressed.

J
James R.
Google review
★★★★★

After my mom's stroke, getting her to an office was impossible. They came to her apartment with all the equipment and were so patient and kind with her. Worth every star.

P
Priya S.
Google review
★★★★★

As a working musician I was terrified of losing my hearing. Their custom in-ear monitors are perfect, and they actually understood what I needed. Highly recommend to any performer.

M
Marcus T.
Google review
★★★★★

The whole team is wonderful. Andrea made scheduling effortless and Josh walked me through my insurance so there were no surprises. You can tell they actually care.

E
Eleanor W.
Google review
★★★★★

I'd put off getting my hearing checked for years out of vanity. Dr. Nelson made me feel completely at ease and the devices are practically invisible. Wish I'd come sooner.

R
Robert K.
Google review
★★★★★

Transferred my care here after moving to the city. They reprogrammed my existing hearing aids and they work better now than the day I got them. No pressure to buy new ones.

D
Dana L.
Google review
★★★★★

My tinnitus kept me up at night for months. The plan they built actually worked, and for the first time in a long time I can fall asleep. Forever grateful.

A
Anthony P.
Google review
★★★★★

Spotless office right by Herald Square, zero wait time, and a doctor who treats you like a person, not a number. This is how healthcare should feel.

G
Grace H.
Google review
★★★★★

The Garden City office is so convenient and the care is top notch. They tested my hearing thoroughly and were honest that I didn't need aids yet, just monitoring. Who does that?

F
Frank M.
Google review
★★★★★

Real-ear measurement made all the difference. My previous aids never sounded right; these were tuned to my actual ears and the clarity is night and day.

S
Susan B.
Google review
★★★★★

Compassionate, professional, and unhurried. They coordinated with my ENT and kept my whole care team in the loop. A truly first-class practice.

H
Harold G.
Google review
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