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Service · Fittings

Fit it right
the first time.

A good hearing aid, poorly fit, sounds worse than a modest one fit well. Our four-step fitting process — verified with real-ear measurement — is why patients who were disappointed elsewhere finally hear what they've been missing.

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4
Step Process
Verified · Documented
Our Process

Four visits.
One great fit.

Hearing aids are not appliances — they're an ongoing calibration to your brain, your life, and your goals. Every new fitting at Pinnacle includes these four structured visits within the first 90 days, and open access to us beyond that.

Step 01 · 60 min
01

Evaluation & Discovery

Comprehensive diagnostic testing, a full case history, and an honest conversation about goals, environments, and budget. You leave with a clear picture of your hearing and a plan — not a hard sell.

Step 02 · 75 min
02

First Fit & Verification

Your devices are programmed to your prescription and verified in your own ear canals using real-ear measurement. We confirm the output is exactly where it should be — not just where the software guesses.

Step 03 · 45 min
03

Fine-Tune

After two to three weeks of wearing them in your real life, we adjust. What's too loud? What's too quiet? Which environments feel great, which feel challenging? Your feedback drives this visit.

Step 04 · 45 min
04

Refine & Rehab

Final verification, communication strategies, app training, and a clear plan for ongoing follow-up. By this point, the hearing aids feel like part of you — not a medical device you're tolerating.

Real-Ear Measurement

The step
most offices
skip.

Real-ear measurement (REM) places a thin probe microphone in your ear canal during the fitting. It measures the exact sound level at your eardrum — and compares it to the prescriptive target for your hearing loss.

Only about 30% of US audiology offices perform REM routinely, even though every major professional guideline recommends it. At Pinnacle, every new fitting and every re-fitting is verified this way. This is why patients tell us our fittings sound different.

Get a REM-Verified Fitting
US audiologists using REM routinely~30%
Pinnacle fittings verified with REM100%
Recommended by AAA guidelinesSince 2006
Average follow-up visits included4 / 90-days
Brands We Fit

Every major maker.

We're not locked into one manufacturer. Your ears get the brand and model that fits your hearing pattern, lifestyle, and goals — not the one behind a sales contract.

Oticon
Phonak
Widex
Signia
Starkey
ReSound
Rexton
Unitron
Lyric
+ More
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A better fit is
one evaluation away.

Book a consultation at our Midtown or Garden City office — or invite us home. We'll listen to what's not working and build a plan from there.