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Service · At-Home Audiology

At-home audiology,
brought to you.

Concierge in-home hearing care across NYC, Long Island, and Westchester. Hearing tests, fittings, programming, and follow-up, delivered in your own space by a doctor of audiology using appropriate portable equipment.

5.0 ★·Nearly 300 Google reviews·Doctor-Led Care in NYC & Long Island

Request an in-home visit → Call 646-436-7590

Audiologist performing an in-home hearing test for an older couple in a Manhattan apartment with the NYC skyline behind them, Pinnacle Audiology at-home audiology

Concierge visitIn-home hearing test · Manhattan

Doctor-led care Five boroughs · LI · Westchester Same clinical standards Insurance reviewed up front

01 What it meansClinic-quality care, your space

What at-home audiology means.

At-home audiology is full hearing care delivered in your own space by a doctor of audiology, rather than in a clinic. We arrive with appropriate portable diagnostic equipment and the same clinical standards you would expect in the office, just on your schedule.

For many people, a home visit removes the friction of travel, parking, and waiting rooms. You get unhurried, one-on-one time with your audiologist, whether you need a hearing test, help with your hearing aids, or ongoing follow-up. Some complex diagnostic cases are still better handled in the office, and we will always tell you honestly when an in-office visit would serve you better.

Pinnacle Audiology · Doctoral, brand-neutral hearing care

02 Who it suitsConvenience that matters most

Who an in-home visit is best for.

Home visits suit anyone who values convenience, but they are especially helpful in a few situations.

Mobility

Limited mobility

If leaving home is difficult or tiring, we bring the full appointment to you, with no travel or waiting room to manage.

Comfort

Older adults

Familiar surroundings make appointments calmer and clearer. Our senior hearing care is patient and paced for comfort.

Family

Caregivers & families

Loved ones can take part in the visit, ask questions, and learn how to support daily hearing aid use at home.

Schedule

Busy schedules

If a clinic visit is hard to fit in, concierge scheduling lets us come to your home or workplace at a time that works.

03 During a visitMost routine care travels well

What we can do during a home visit.

Most routine hearing care translates well to the home. Here is what a visit can include.

Diagnostics

Hearing tests at home

Using appropriate portable equipment, we can complete many diagnostic hearing tests in your home. If a case calls for specialized equipment, we will arrange an office visit instead.

Fittings

Hearing aid fittings

We fit and fine-tune hearing aids in the environments where you actually use them, so the settings reflect your real daily life.

Service

Programming & troubleshooting

If your devices need adjustment, we handle hearing aid programming and troubleshooting on site, and arrange repairs when needed.

Tinnitus

Tinnitus support

For ringing or buzzing, we offer counseling and management strategies, and can guide you toward a fuller tinnitus evaluation when appropriate.

04 ConciergeOne audiologist · Your time

Concierge care, on your schedule.

Concierge here simply means care built around you: one audiologist, your time, your setting, and the patience to do things properly. There is no rushing you through a slot and no passing you between staff. We bring the appointment to your door, take the time to explain what we find, and make sure you and your family leave the visit feeling confident about next steps. It is clinical quality and personal attention, without the logistics of getting to a clinic.

05 CoverageAcross the New York metro

Where we visit: NYC, Manhattan, Long Island & Garden City.

We provide in-home audiology across the New York metro area.

New York City & Manhattan

We serve all five boroughs, with frequent visits in Manhattan. If you prefer to be seen in person, our Midtown Manhattan office is a short trip away.

Long Island & Garden City

Home visits extend across Long Island, anchored by our Garden City office. Learn more about hearing care on Long Island.

06 InsuranceNo surprises, reviewed up front

Insurance and payment for home visits.

In-home care follows the same coverage rules as an office visit.

Coverage depends on your plan and the services provided. We are happy to review your benefits with you before the appointment so there are no surprises. You can see how we handle coverage on our insurance page, or simply ask when you book and we will walk you through your options.

07 Your visitBefore · During · After

What to expect before, during, and after your visit.

Before

We confirm your address, review your concerns, and let you know what to have ready. Family members are welcome to join.

During

Your audiologist completes testing or device work, explains the results clearly, and answers every question at your pace.

After

You receive clear next steps and a plan for follow-up, with concierge scheduling whenever you need to be seen again.

08 FAQAt-home audiology, answered

At-home audiology, answered.

A visit can include a diagnostic hearing test, hearing aid fittings, programming and troubleshooting, tinnitus support, and follow-up care, all delivered in your home using appropriate portable equipment.

Many diagnostic hearing tests can be completed at home with appropriate portable equipment. Some complex cases need specialized equipment, and in those situations we will recommend an office visit so you get the most accurate results.

We provide concierge in-home audiology across New York City and all five boroughs, Manhattan, Long Island including Garden City, and Westchester County.

Coverage depends on your plan and the services provided, just as it would for an office visit. We can review your benefits before the appointment so you know what to expect.

Yes. We handle hearing aid programming and troubleshooting during the visit, and we can arrange repairs when a device needs more extensive service.

People with limited mobility, older adults who feel more at ease at home, families who want to take part in care, and anyone whose schedule makes a clinic visit difficult benefit most from an in-home visit.

Doctor-Led, Start to Finish

Your care is led by a Doctor of Audiology

Dr. Eric G. Nelson, Au.D., CCC-A, an ASHA-certified Doctor of Audiology and former Audiology Supervisor at Weill Cornell Medicine, leads every part of your care with his doctoral team, whether you visit us in Midtown Manhattan, in Garden City, or at home.

Not sure where to start?

Tell us what you're noticing.

We'll help you choose the right next step: a hearing test, a hearing aid consultation, a fitting adjustment, a tinnitus visit, or a concierge appointment at home.

Request an At-Home Visit → Call the Office Text Us

In-home audiology across NYC & Long Island

Concierge at-home care

The full clinic, at your kitchen table.

For patients with limited mobility or full schedules, Dr. Eric G. Nelson brings complete diagnostic testing, fittings, and follow-up care into your home, with the same calibrated equipment and standard of care as our offices, and the same audiologist every visit.

Complete in-home diagnostic testing
Fittings, programming and repairs at home
Across Manhattan and throughout Long Island
The same doctor of audiology, every visit

★★★★★ 5.0 · Nearly 300 Google reviewsRequest an at-home visit →

Start with a call

Prefer to be seen at home?

Tell us where you are and what you need, and we will bring concierge hearing care to your door.