Concierge in-home hearing care in Manhattan, Brooklyn, Queens, and Nassau County. Hearing tests, fittings, programming, and follow-up, delivered in your own space by a doctor of audiology using appropriate portable equipment. A concierge visit fee applies to every appointment.
5.0 ★·Nearly 300 Google reviews·Doctor-Led Care in Manhattan · Brooklyn · Queens · Nassau
Doctor-led careManhattan · Brooklyn · Queens · NassauSame clinical standardsInsurance reviewed up front
Concierge care, clearly explained
The clinic comes to your home.
Appointments are available across Manhattan, Brooklyn, Queens, and Nassau County. A concierge visit fee applies to every appointment and is reviewed before scheduling.
01 Complete hearing evaluation where appropriate02 Hearing-aid fittings, programming, and support03 Family and caregiver participation welcomed04 Office referral when specialized equipment is needed
MidtownHudson YardsUpper East SideUpper West SideChelseaDowntown
01 What it meansClinic-quality care, your space
What at-home audiology means.
At-home audiology is full hearing care delivered in your own space by a doctor of audiology, rather than in a clinic. We arrive with appropriate portable diagnostic equipment and the same clinical standards you would expect in the office, just on your schedule.
For many people, a home visit removes the friction of travel, parking, and waiting rooms. You get unhurried, one-on-one time with your audiologist, whether you need a hearing test, help with your hearing aids, or ongoing follow-up. Some complex diagnostic cases are still better handled in the office, and we will always tell you honestly when an in-office visit would serve you better.
Pinnacle Audiology · Doctoral, brand-neutral hearing care
02 Who it suitsConvenience that matters most
Who an in-home visit is best for.
Home visits suit anyone who values convenience, but they are especially helpful in a few situations.
Mobility
Limited mobility
If leaving home is difficult or tiring, we bring the full appointment to you, with no travel or waiting room to manage.
Comfort
Older adults
Familiar surroundings make appointments calmer and clearer. Our senior hearing care is patient and paced for comfort.
Family
Caregivers & families
Loved ones can take part in the visit, ask questions, and learn how to support daily hearing aid use at home.
Schedule
Busy schedules
If a clinic visit is hard to fit in, concierge scheduling lets us come to your home or workplace at a time that works.
03 During a visitMost routine care travels well
What we can do during a home visit.
Most routine hearing care translates well to the home. Here is what a visit can include.
Diagnostics
Hearing tests at home
Using appropriate portable equipment, we can complete many diagnostic hearing tests in your home. If a case calls for specialized equipment, we will arrange an office visit instead.
Fittings
Hearing aid fittings
We fit and fine-tune hearing aids in the environments where you actually use them, so the settings reflect your real daily life.
Service
Programming & troubleshooting
If your devices need adjustment, we handle hearing aid programming and troubleshooting on site, and arrange repairs when needed.
Tinnitus
Tinnitus support
For ringing or buzzing, we offer counseling and management strategies, and can guide you toward a fuller tinnitus evaluation when appropriate.
04 ConciergeOne audiologist · Your time
Concierge care, on your schedule.
Concierge here simply means care built around you: one audiologist, your time, your setting, and the patience to do things properly. There is no rushing you through a slot and no passing you between staff. We bring the appointment to your door, take the time to explain what we find, and make sure you and your family leave the visit feeling confident about next steps. It is clinical quality and personal attention, without the logistics of getting to a clinic.
05 CoverageAcross the New York metro
Where we visit: Manhattan, Brooklyn, Queens & Nassau County.
We provide in-home audiology across the New York metro area.
Manhattan, Brooklyn & Queens
Concierge visits are available throughout Manhattan, Brooklyn, and Queens. Our Herald Square office remains available when an office appointment is more appropriate.
Nassau County
Concierge visits are available across Nassau County, supported by our Garden City office.
06 InsuranceNo surprises, reviewed up front
Insurance and payment for home visits.
At-home appointments are a concierge service, and a visit fee applies to every appointment.
A concierge visit fee applies to each at-home appointment. Insurance coverage for clinical services depends on your plan and the services provided. We are happy to review your benefits with you before the appointment so there are no surprises. You can see how we handle coverage on our insurance page, or simply ask when you book and we will walk you through your options.
07 Your visitBefore · During · After
What to expect before, during, and after your visit.
01
Before
We confirm your address, review your concerns, and let you know what to have ready. Family members are welcome to join.
02
During
Your audiologist completes testing or device work, explains the results clearly, and answers every question at your pace.
03
After
You receive clear next steps and a plan for follow-up, with concierge scheduling whenever you need to be seen again.
08 FAQAt-home audiology, answered
At-home audiology, answered.
A visit can include a diagnostic hearing test, hearing aid fittings, programming and troubleshooting, tinnitus support, and follow-up care, all delivered in your home using appropriate portable equipment.
Many diagnostic hearing tests can be completed at home with appropriate portable equipment. Some complex cases need specialized equipment, and in those situations we will recommend an office visit so you get the most accurate results.
We provide concierge in-home audiology in Manhattan, Brooklyn, Queens, and Nassau County.
Yes. At-home appointments are a concierge service, and a visit fee applies to each appointment.
Coverage depends on your plan and the services provided, just as it would for an office visit. We can review your benefits before the appointment so you know what to expect.
Yes. We handle hearing aid programming and troubleshooting during the visit, and we can arrange repairs when a device needs more extensive service.
People with limited mobility, older adults who feel more at ease at home, families who want to take part in care, and anyone whose schedule makes a clinic visit difficult benefit most from an in-home visit.
Doctor-Led, Start to Finish
Your care is led by a Doctor of Audiology
Dr. Eric G. Nelson, Au.D., CCC-A, an ASHA-certified Doctor of Audiology and former Audiology Supervisor at Weill Cornell Medicine, leads every part of your care with his doctoral team, whether you visit us in Midtown Manhattan, in Garden City, or at home.
Not sure where to start?
Tell us what you're noticing.
We'll help you choose the right next step: a hearing test, a hearing aid consultation, a fitting adjustment, a tinnitus visit, or a concierge appointment at home.
