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Own Voice Processing · Fit in NYC & Long Island

Signia hearing aids in NYC

Signia is known for two things: Own Voice Processing, which fixes how your own voice sounds to new wearers, and a wide range of styles from nearly invisible to earbud-like. The current Integrated Xperience (IX) platform adds motion-aware conversation tracking. We fit the full Signia range in Midtown Manhattan and Garden City.

Book an Evaluation →Current Signia models
IXIntegrated Xperience
OVPOwn Voice Processing
Many stylesInvisible to earbud
Signia Signia Pure Charge&Go IX hearing aid
01 / Manufacturer Overview

Signia at a glance

Signia (part of WS Audiology, with roots in Siemens) is one of the most style-diverse brands we fit. Whether you want something nearly invisible, an earbud-style design, or a classic discreet receiver-in-canal, Signia usually has a version. Its signature feature, Own Voice Processing, addresses one of the most common new-user complaints: your own voice sounding strange.

The current platform is Integrated Xperience (IX), which adds motion-aware conversation tracking to follow multiple talkers in a group. IX runs across very different shapes, Pure, Silk, Styletto, Insio, Active, and Motion, and those models do not all share the same features. Selection follows an evaluation so the style matches both your hearing and your hands.

Current flagship

Signia Pure Charge&Go IX

Newest Signia tech, featured first. Older devices stay in a labeled support section.

Product families

What Signia offers

Signia Pure Charge&Go IX, Signia Silk Charge&Go IX, Signia Styletto IX, Signia Insio Charge&Go IX.

Why we offer Signia

Independent, brand-neutral

We carry Signia because it is right for some patients, not because we are tied to it.

Evaluation first

The device follows the ears

The best Signia depends on your audiogram, anatomy, dexterity, and where you struggle. Chosen after testing, verified with real-ear measurement.

02 / Current Product Families

Current Signia models

Newest first. Each model lists style, candidacy, connectivity, strengths, and limitations.

Current flagshipSignia Signia Pure Charge&Go IX hearing aid
01

Signia Pure Charge&Go IX

Receiver-in-canal (RIC)
Flagship

Mild to severe loss for people who want the full IX feature set in a discreet RIC.

Style
Receiver-in-canal (RIC)
Power
Rechargeable
Tech levels
Multiple technology levels (premium through entry)
Connectivity
Bluetooth streaming and app control; a BCT version adds Bluetooth Classic for universal hands-free
App
Signia app
Charger
Pure charger, portable charger available

Main strengths

  • Full IX platform with motion-aware conversation tracking
  • Own Voice Processing for natural-sounding own voice
  • Signia Assistant for in-app help
  • Pure Charge&Go BCT IX adds universal hands-free calling

Important limitations

  • Standard Pure is Made for iPhone / ASHA; choose the BCT version for universal hands-free
  • RIC is visible behind the ear
  • Top features at the premium tier
Signia how-to videos Book a consultation
02

Signia Silk Charge&Go IX

Completely-in-canal (instant-fit CIC)
Current

People who want a nearly invisible device without custom impressions.

Style
Completely-in-canal (instant-fit CIC)
Power
Rechargeable
Tech levels
Multiple technology levels
Connectivity
App control; streaming is limited by the tiny size
App
Signia app
Charger
Silk charger

Main strengths

  • Nearly invisible, ready-to-wear (no impression needed)
  • Rechargeable in a very small shell

Important limitations

  • Tiny size limits direct audio streaming and hands-free calls
  • Best for milder losses; controls are small
Signia how-to videos Book a consultation
03

Signia Styletto IX

Slim receiver-in-canal (SLIM-RIC)
Current

People who want a modern, slim, design-forward look.

Style
Slim receiver-in-canal (SLIM-RIC)
Power
Rechargeable
Tech levels
Multiple technology levels
Connectivity
Bluetooth streaming and app control
App
Signia app
Charger
Styletto pocket-style charger

Main strengths

  • Distinctive slim design that does not look like a traditional hearing aid
  • Pocket charger doubles as a portable case

Important limitations

  • Slim form factor; not a power device
  • Premium styling can carry premium pricing
Signia how-to videos Book a consultation
04

Signia Insio Charge&Go IX

Custom in-the-ear (ITE / CIC)
Current

People who want a rechargeable custom in-ear device molded to their ear.

Style
Custom in-the-ear (ITE / CIC)
Power
Rechargeable
Tech levels
Multiple technology levels
Connectivity
Bluetooth streaming on supported custom models
App
Signia app
Charger
Insio charger

Main strengths

  • Custom-molded rechargeable in-ear fit
  • Discreet, with streaming on larger custom sizes

Important limitations

  • Smaller custom sizes fit milder losses and may drop some features
  • In-ear placement needs regular wax-filter care
Signia how-to videos Book a consultation
03 / Hearing-Aid Styles

Signia styles in the US

Which current Signia products come in each form factor.

RIC
Receiver-in-canal (RIC)
Pure Charge&Go IX, Styletto IX
BTE
Behind-the-ear (BTE)
Motion Charge&Go IX
ITE
In-the-ear (ITE)
Insio Charge&Go IX
ITC
In-the-canal (ITC)
Insio Charge&Go IX
CIC
Completely-in-canal (CIC)
Silk Charge&Go IX, Insio IX
IIC
Invisible-in-canal (IIC)
Select custom styles
CROS
CROS / single-sided
CROS IX
Power
Power hearing aids
Motion family for stronger losses
04 / Technology Levels

How Signia tech levels work

Signia uses numbered tiers within IX (for example 7, 5, 3, 2). The platform features scale up at higher tiers.

Changes by level

Features that scale up

  • How well the device tracks several talkers in a group
  • Number of channels and automatic programs
  • Performance in loud, complex rooms

Shared across levels

Every tier includes

  • Own Voice Processing
  • Signia app and Assistant
  • Rechargeability on supported models

Silk, Pure, Styletto, Active, and Insio do not have identical features. We match both the tier and the style to your hearing and lifestyle.

05 / Bluetooth & Phone

Signia Bluetooth & phone support

iPhone

Signia & iPhone

Made for iPhone streaming and app control across IX models

Android

Signia & Android

Android streaming via ASHA / LE Audio on supported phones

Bluetooth

Protocol

Bluetooth varies by model; BCT versions add Bluetooth Classic for universal hands-free calling

Streaming

Direct audio

Direct streaming on RIC and larger custom models; very small styles (Silk) are limited

Calls

Hands-free

Hands-free calling on BCT models and supported phones

Multi-device

Pairing

Pair and switch between devices on supported models

App

Signia app

Includes: Volume, programs, and sound balance; Signia Assistant for guided in-app help; Remote fine-tuning with your audiologist; Streaming controls.

Laptop & tablet

Other devices

Many Bluetooth computers and tablets connect for audio; call support depends on the device.

Firmware & limits

Read first

Feature availability depends on model and firmware; we keep devices updated Connectivity differs by model: Silk streams little, Pure BCT does universal hands-free. We confirm what your chosen style supports.

No hearing aid works with every phone. Check your model with Signia’s official compatibility checker (support section below), or ask us before you buy.

06 / Video Instruction Center

Signia how-to videos

Matched to Signia devices. Tap to play; written steps appear under each. No autoplay, loads only when tapped.

Change the Wax Guard

For hearing aids with a miniReceiver. Change it monthly, or sooner if sound gets weak or muffled.

Insert & Remove (Silk In-Ear)

How to put in and take out your Silk Charge&Go in-the-ear hearing aid.

Clean Your In-Ear Hearing Aid

Wipe daily with a soft, dry cloth. This video shows the right way for Silk Charge&Go.

Power On & Off (Silk In-Ear)

How to turn your Silk Charge&Go hearing aid on and off.

Power On & Off (Insio In-Ear)

How to turn your Insio Charge&Go hearing aid on and off.

Power On & Off (Pure)

How to turn your Pure Charge&Go hearing aid on and off.

Charge Your Hearing Aids

Place them in the Pure Charger overnight. The lights show they’re charging.

Use the Portable Charger

The Pure Portable Charger lets you charge on the go. No outlet needed.

Pair to Your iPhone or iPad

Connects your hearing aids to your iPhone or iPad for calls and sound.

All Signia how-to videos (16) →

07 / Daily Care & Maintenance

Caring for your Signia aids

Signia-specific cleaning, wax-filter, and storage guidance. Not all brands use the same systems, so follow the steps for your device.

Wipe nightly, store dry or in the charger, and keep away from cosmetics, hair spray, and heat.

Use a soft, dry cloth or tissue. Never run hearing aids under water or use alcohol, solvents, or wipes unless your audiologist recommends a specific product.

Signia devices use replaceable wax guards sized to the model (RIC miniReceivers and custom shells differ). Change about monthly or when sound weakens.

RIC domes are replaced regularly. Silk uses soft sleeves; Insio and Silk custom shells have their own filters. If you are not sure which filter or dome your device uses, bring it to Pinnacle Audiology and we will show you.

For in-the-ear and custom devices, gently brush the microphone and receiver openings and wipe the shell daily. Earmolds can be cleaned per your audiologist’s instructions. Do not push hard objects into any opening.

Store devices in the charger or a dry case overnight, away from bathrooms and heat. For long storage, remove disposable batteries. When traveling, bring your charger and a backup, and keep devices in your carry-on, not checked luggage.

Keep the charger clean and dry and make sure the contacts are free of debris so devices charge reliably. Use only the charger supplied for your model.

Put your hearing aids in after applying hair spray, sunscreen, lotions, or makeup, as these can clog microphones and filters. Keep devices out of reach of dogs, which are strongly attracted to them.

Do not open the hearing-aid shell, attempt internal repairs, or expose devices to water, heat, or chemicals. If sound stays weak, distorted, or absent after changing the wax filter and dome, contact Pinnacle Audiology at 646-436-7590.

08 / Charging & Battery

Charging your Signia aids

How charging works, expected runtime, and what to do if a device will not charge. Battery figures are Signia’s and vary with streaming.

Place each hearing aid in its slot in the Model-specific Signia charger (Pure, Silk, Styletto, Insio) so the charging contacts line up. A light shows charging has started and usually turns solid or changes color when complete. A full charge typically takes a few hours; Styletto’s case adds extra charges on the go.

Signia reports all-day runtime; streaming and the smallest models vary. Streaming phone calls, music, or TV audio uses more power, so heavy-streaming days are shorter.

Portable chargers are available for most styles. Bring your charger when you travel and top up whenever you can. For long-term storage, keep devices cool and dry.

Make sure the device is seated correctly and the contacts on both the device and charger are clean and dry. Confirm the charger is powered. If it still will not charge after cleaning the contacts, contact Pinnacle Audiology. Do not force it or open the device.

Most IX models are rechargeable; some custom and BTE styles use disposable batteries. For battery models, let a new zinc-air battery sit for about a minute after removing the sticker before closing the door, and store spares away from coins and keys.

09 / Troubleshooting

Signia troubleshooting

Patient-safe steps for common issues. These never involve opening the device.

  • Confirm the device is charged or the battery is fresh.
  • Change the wax filter and check the dome or shell opening for blockage.
  • Make sure you are on the right program and volume.
  • If still silent, contact Pinnacle Audiology.

Most often a wax-clogged filter or dome, or moisture. Change the wax filter, check the dome, and let the device dry overnight in its case or a drying kit. If it persists, we will inspect it.

Reinsert the hearing aid so it seats fully and check that the dome or earmold fits snugly. Persistent feedback can mean a loose fit, a wax-blocked ear, or a dome that needs resizing, all of which we can correct.

Charge both fully, change the wax filter on the quiet side, and confirm it is not simply turned down. If one side stays dead, it may need service.

Clean the contacts on the device and charger, reseat the hearing aids, and confirm the charger has power. If an error light persists, contact us rather than forcing the device.

Open the Signia app app, make sure Bluetooth is on, and restart your phone and hearing aids. Forgetting and re-pairing the devices in your phone’s Bluetooth settings often resolves repeated dropouts. The manufacturer Bluetooth line below can help with phone-side settings.

Restart both hearing aids and your phone, then re-pair. If audio still routes to one ear, check the app’s streaming and balance settings. We can also adjust this for you.

Remove (forget) the hearing aids from the old phone’s Bluetooth list first, then pair the new phone using the Signia app app’s setup steps. The video library above shows pairing for common phones.

Change the wax filter and clean the dome or shell opening. Never push tools into the receiver. If the ear itself feels blocked, we can check for and remove earwax in office.

If devices get wet or you have been sweating heavily, dry them overnight in a case or drying kit, not a microwave or oven. If sound does not return, contact us.

Many Signia models include a Find My Hearing Aids feature in the Signia app app that shows where the devices were last connected. Check there first, then call us.

Patient-safe steps only. Never open the hearing-aid shell or attempt internal repairs. If these do not help, contact Pinnacle Audiology at 646-436-7590.

10 / Accessories

Official Signia accessories

Current, officially compatible Signia accessories.

Accessory

StreamLine TV

Streams TV audio directly to your hearing aids at your own volume.

Accessory

StreamLine Mic

A clip-on remote microphone and hands-free streamer for one-on-one in noise.

Great for dexterity needs

miniPocket

A small, discreet remote control for volume and programs, no phone needed.

By model

Signia chargers

Model-specific desktop and portable chargers (Pure, Silk, Styletto, Insio).

Compatibility varies by model. We confirm which accessories work with your specific Signia device.

11 / Official Manufacturer Support

Signia support directory

Use these for phone-side help. For anything touching how your aids sound or fit, come to Pinnacle.

Signia Bluetooth & app support

Manufacturer consumer line (US):

800-350-6093

Hours and time zone are on the official Signia site. Verified June 24, 2026.

Manufacturer support can assist with app installation, compatible phones, Bluetooth pairing, streaming, and accessories. Changes to hearing-aid programming, amplification, physical fit, feedback, comfort, or prescribed settings should be handled by your audiologist.

Official Signia resources

Official Signia site Compatibility & app support Pairing guides & manuals Pinnacle Signia how-to videos
12 / Pinnacle Clinical Perspective

Is Signia right for you?

A balanced view. Signia is excellent for the right patient; here is what we weigh, and we are honest when another brand fits better.

01
Own voice comfort
If you are a new wearer worried about how your own voice will sound, Signia’s Own Voice Processing directly targets that.
02
Style range
Signia gives us the widest spread of looks, from nearly invisible Silk to earbud-style Active to slim Styletto.
03
Group conversation
IX motion-aware tracking helps when several people talk at once, common at family dinners and meetings.
04
Dexterity
Tiny in-ear and custom styles need steadier hands; we factor this in.
05
Ear anatomy
Canal shape and size affect which Signia styles fit, seal, and feed back the least.
06
When another brand fits better
If your needs point elsewhere, we will tell you. We are brand-neutral.
07
Why verification matters
A device only works when its programming is verified in your ear with real-ear measurement.
08
Why reviews cannot decide
Reviews reflect other people’s ears and lives, not your audiogram.
13 / FAQ

Signia aids: your questions

The current platform is Integrated Xperience (IX). It runs across many styles, including Pure Charge&Go IX, Silk Charge&Go IX, Styletto IX, and Insio Charge&Go IX.

A higher-tier Pure Charge&Go IX uses motion-aware conversation tracking to follow talkers in a group, making it a strong choice for noisy rooms. A StreamLine Mic helps further.

Yes. IX models stream from iPhone and use the Signia app. We confirm your exact phone.

Yes, on supported Android phones. For universal hands-free calling regardless of phone, choose a Pure Charge&Go BCT IX, which adds Bluetooth Classic.

Many Bluetooth computers and tablets connect for audio. Call support depends on the device and model.

Most IX models are rechargeable, including Silk, Pure, Styletto, and Insio Charge&Go versions. Some custom styles use batteries.

Signia reports all-day runtime on a full charge. The smallest styles and heavy streaming reduce it.

Yes. Insio Charge&Go IX is a custom rechargeable in-ear device, and Silk is an instant-fit nearly invisible style.

Yes, Signia Silk Charge&Go IX sits deep in the canal and needs no custom impression. Insio custom CIC styles are also very discreet.

Yes. CROS IX routes sound from an unaidable ear to your better ear and pairs with current IX devices.

Signia devices include built-in tinnitus sound therapy options that we can enable and tune as part of a management plan.

It depends on the style and technology level. We give a clear quote after your evaluation and verify any insurance benefit.

Yes, independently, in Midtown Manhattan and Garden City, with real-ear verification and at-home visits across NYC and Long Island.

Usually yes. We can reprogram, verify, and service Signia devices brought from another provider.

14 / Previous Generations

Still supported for existing patients

Already wear an older Signia? We service, reprogram, and repair previous generations, listed so current and older tech are never confused.

Previous generation

Signia AX (Augmented Xperience)

The platform before IX. Fully supported for existing Pinnacle patients; we service, reprogram, and repair AX and earlier Signia devices.

Previous generation

Active Pro / Motion / CROS IX

Also current within the IX family: Active Pro IX (earbud-style), Motion Charge&Go IX (robust BTE-style), and CROS IX for single-sided hearing. Ask us which fits your needs.

Independence statement

Pinnacle Audiology is an independent audiology practice and is not owned by any hearing-aid manufacturer. Recommendations are based on the patient’s hearing, communication needs, preferences, anatomy, and lifestyle.

Freshness & maintenance

Product information last reviewed: June 24, 2026.

Models, features, accessories, compatibility, and availability may change. Pinnacle Audiology will confirm current options during your consultation.

Keep exploring

Next steps & related care

Hearing EvaluationConsultationInsurance & CostFittingRepairsTransfer of CareConcierge At-HomeCare & CleaningContactPhonakOticonWidexReSoundUnitronStarkeyRexton
Book in NYC or Long Island

Find the right Signia, the right way

The best device starts with a real evaluation and a real-ear verified fitting, in Midtown Manhattan, Garden City, or at home across NYC and Long Island.

Book an Evaluation →Call 646-436-7590