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646-436-7590 · Midtown Manhattan
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Our Story

Hearing care,
reimagined.

Pinnacle Audiology was founded on a simple conviction: that the patient comes before the numbers. That hearing care should feel personal, unhurried, and built entirely around the person in the chair, not a quota, a quick screening, or a hard sell, but a relationship that lasts for years.

How We Began

After more than a decade inside one of New York's leading academic medical centers, our founder saw both what hearing care could be, and what too often gets in its way.

Pinnacle Audiology office with wood furnishings, plants and framed certificates
Inside Pinnacle Audiology

Dr. Eric Nelson spent fourteen years as the Audiology Supervisor at Weill Cornell Medicine, managing the audiology service at one of the country's top hospitals. Pinnacle brings that clinical experience into a smaller practice, with time to explain your results, compare hearing aid brands, and work through the adjustments that follow a fitting.

He believed it could work the other way around, that if you simply put the patient ahead of the numbers, everything good follows. Better testing. Better fittings. Better outcomes. And patients who stay, and refer their families, for years.

So he built that practice. Pinnacle Audiology opened to bring academic-medical-center expertise into a setting that feels nothing like a hospital, warm, calm, unhurried, and completely centered on you. No rushing. No upselling. No one-size-fits-all. Just careful, honest, expert care.

Where We're Growing

From Herald Square to Garden City, and carefully outward from there.

Pinnacle began at our Midtown Manhattan office near Herald Square, and grew to a second home at our Garden City audiology office on Long Island. Two neighborhoods, two communities, one standard of care.

We are expanding, but deliberately. Growth never comes at the cost of the philosophy that started us. Every new chapter, whether a new location, a concierge at-home visit in Manhattan, Brooklyn, Queens, or Nassau County, or remote care in New York, New Jersey, and Vermont, carries the same promise: the same unhurried attention, the same brand-neutral honesty, the same doctor-led standard. A concierge visit fee applies to every home appointment.

We would rather grow slowly and keep every patient feeling like our only patient than grow fast and become just another chain. That patience is the point. It is what Pinnacle is.

A look inside our Midtown practice

Pinnacle Audiology’s Midtown Manhattan office with orange cabinetry and city views
Our Midtown office in the eveningMidtown Manhattan office · photo lightly retouched
Consultation room with a desk and patient chair at Pinnacle Audiology in Midtown Manhattan
A look inside our Midtown officeMidtown Manhattan office · photo lightly retouched
“
The best hearing outcomes do not come from the fanciest device. They come from slowing down and getting every detail right.
Dr. Eric G. Nelson · Founder & Clinical Director
What We Believe
Our Philosophy

Patient before
numbers.

These are not slogans on a wall. They are the standards we hold ourselves to with every patient, every appointment, no matter how much we grow.

Principle 01

The Patient, Before Numbers

Every recommendation starts from your hearing, your life, and your goals, never from a sales target, a quota, or a single brand.

Principle 02

Precision Over Speed

We take the time to test thoroughly and verify every fitting with real-ear measurement. Details are the whole game.

Principle 03

Honesty, Always

Transparent pricing, plain-language answers, and the truth about what you do and do not need. No pressure, ever.

Principle 04

Care That Lasts

We measure success in years, not transactions. Follow-up, adjustments, and support are part of the relationship.

Principle 05

Growing, Carefully

We expand slowly and on purpose, so every new location and visit carries the exact same philosophy we started with.

Principle 06

Brand-Neutral

We work with eight leading hearing aid brands. Your hearing, listening goals, comfort, and budget guide which options we recommend.

Expertise You Can Trust

Hospital-trained,
patient-obsessed.

Our three Doctors of Audiology are ASHA-certified. Founder Dr. Eric Nelson previously served as Audiology Supervisor at Weill Cornell Medicine. At Pinnacle, that clinical experience sits alongside one-on-one appointments, independent brand choice, and ongoing hearing aid support. See the questions to ask when choosing an audiologist in NYC.

Meet Our Audiologists →
Au.D. Doctoral AudiologistsASHA CertifiedFormer Cornell SupervisorReal-Ear VerificationEvery Major BrandConcierge & Remote300+ five-star Google reviews
Experience the Difference

Come see what
personal feels like.

Book a comprehensive evaluation and experience hearing care built entirely around you. We think you will feel the difference from the first hello.