Already wear
hearing aids?
You do not need to have bought your hearing aids from us to be cared for by us. Whether you moved to New York, your provider retired, or you simply want better service, we welcome patients fitted anywhere and pick up your care without missing a beat.
A better home
for your hearing.
People come to us from other providers for all kinds of reasons. Whatever yours is, the transition is simpler than you might expect.
You moved
Relocated to New York and left your audiologist behind? We become your local home for adjustments, repairs, and follow-up.
Your clinic closed
If your audiologist retired or your practice closed, we step in seamlessly so your care never lapses.
You want more
Looking for more attentive, unhurried care and real-ear verification? We would be glad to raise the bar for you.
You bought elsewhere
Purchased online or over-the-counter and need professional help dialing them in? We can program and fine-tune many devices.
Three steps,
no disruption.
Transferring your care is straightforward. Bring your devices and any records you have, and we handle the rest.
Bring your devices
Come in with your current hearing aids and any paperwork. No purchase history with us required.
We assess & reprogram
We verify your hearing, evaluate your devices, and reprogram them to your prescription with real-ear measurement.
Ongoing care
From there you have a full audiology home: adjustments, cleanings, repairs, and support, in office or remotely.
We work with
what you have.
Because we are brand-neutral and carry every major manufacturer, we can care for the devices you already own.
Every major manufacturer
Oticon, Phonak, Widex, Signia, Starkey, ReSound, Rexton, Unitron, and more. If it is a major brand, we can likely service it.
Reprogramming & REM
We retune your devices to your current hearing and verify the result with real-ear measurement, not guesswork.
Repairs & maintenance
Cleanings, wax filter and dome changes, and most in-house repairs to keep your hearing aids performing.
Remote adjustments
Once you are set up, many fine-tuning sessions can happen remotely, currently licensed in NY, NJ, and Vermont.
Care without
conditions.
You will never be pressured to buy new devices to receive great care. If yours are working well, we keep them working well. If an upgrade genuinely makes sense someday, we will tell you honestly, and only then.
Transfer of care,
answered.
Yes. Pinnacle Audiology welcomes patients who were fitted anywhere, and you do not need any purchase history with us. Bring your current hearing aids and any records, and we provide adjustments, reprogramming, repairs, and ongoing care.
In most cases, yes. We can program and fine-tune many devices from every major manufacturer to your current prescription, then verify the result with real-ear measurement. Some online-only or locked devices have limits, and we will tell you honestly if a device cannot be adjusted.
We are brand-neutral and carry every major manufacturer, including Oticon, Phonak, Widex, Signia, Starkey, ReSound, Rexton, and Unitron. If it is a major brand, we can usually service, reprogram, and repair it.
No. There is never any pressure to purchase new devices. If your current hearing aids are working well, we keep them working well, and we will only suggest an upgrade if it genuinely benefits you.
Book an appointment and bring your hearing aids and any paperwork. We verify your hearing, evaluate and reprogram your devices with real-ear measurement, and set you up with ongoing in-office or remote care from our Midtown Manhattan and Garden City offices.
Yes. After your initial setup, many fine-tuning sessions can be done remotely. We are currently licensed for remote hearing care in New York, New Jersey, and Vermont.
Let's pick up
where you left off.
Bring your hearing aids in for a fresh evaluation and reprogramming. A better standard of care is one appointment away.