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Service · Continuity

Keep your
aids. Upgrade
your care.

If your current hearing aids aren't working the way you hoped — or if your audiologist retired, moved, or wasn't the right fit — we're happy to take over ongoing care. Any brand, any age. Remote programming keeps you covered anywhere in the US.

Transfer Your Care → Ask a Question
50
States
Remote Programming
In-Person Transfer

Transfer to
Pinnacle.

If you're in the NYC area and ready to transfer ongoing care for hearing aids you already own, we make it straightforward. Bring your current devices to any appointment — we'll take it from there.

  1. Book a transfer-of-care appointment — 60 minutes.
  2. We evaluate your current fitting and run a complete audiometric re-test.
  3. We re-program and re-verify with real-ear measurement to your latest hearing.
  4. You leave with a fresh fitting, a care plan, and direct access to your audiologist.
Remote Programming

Care from
anywhere.

For patients who travel, have moved out of NYC, or simply can't make it in, most modern hearing aids support remote programming. You wear your devices, open an app, and we adjust them in real time over a secure video session.

  1. Schedule a remote session at a time that works for you.
  2. You download the manufacturer app on your phone.
  3. We connect, test, adjust, and verify — usually in 30 minutes.
  4. Changes save to your devices. No office visit required.
Brands We Support Remotely

Most modern
devices are ready.

If your aids were dispensed in the last 4–5 years, remote programming is likely already built in. Older aids, or aids from a manufacturer without a remote app, still qualify for mail-in re-programming.

Oticon
Phonak
Widex
Signia
ReSound
Starkey
Continuity, made simple

Bring them in.
Or dial in.

Whether you're across the city or across the country, we can take over ongoing care for the hearing aids you already own.

Book Transfer Visit → Call 646-436-7590