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Transfer of Care

Already wear
hearing aids?

You do not need to have bought your hearing aids from us to be cared for by us. Whether you moved to New York, your provider retired, or you simply want better service, we welcome patients fitted anywhere, and pick up your care without missing a beat.

Why Patients Transfer
A Fresh Start, Same Devices

A better home
for your hearing.

People come to us from other providers for all kinds of reasons. Whatever yours is, the transition is simpler than you might expect.

New to NYC

You Moved

Relocated to New York and left your audiologist behind? We become your local home for adjustments, repairs, and follow-up.

Provider Changes

Your Clinic Closed

If your audiologist retired or your practice closed, we step in seamlessly so your care never lapses.

Better Service

You Want More

Looking for more attentive, unhurried care and real-ear verification? We would be glad to raise the bar for you.

Online & OTC

You Bought Elsewhere

Purchased online or over-the-counter and need professional help dialing them in? We can program and fine-tune many devices.

How It Works
Seamless From Day One

Three steps,
no disruption.

Transferring your care is straightforward. Bring your devices and any records you have, and we handle the rest.

01

Bring Your Devices

Come in with your current hearing aids and any paperwork. No purchase history with us required.

02

We Assess & Reprogram

We verify your hearing, evaluate your devices, and reprogram them to your prescription with real-ear measurement.

03

Ongoing Care

From there you have a full audiology home: adjustments, cleanings, repairs, and support, in office or remotely.

What We Support
Any Brand, Any Provider

We work with
what you have.

Because we are brand-neutral and carry every major manufacturer, we can care for the devices you already own.

All Brands

Every Major Manufacturer

Oticon, Phonak, Widex, Signia, Starkey, ReSound, Rexton, Unitron, and more. If it is a major brand, we can likely service it.

Precision

Reprogramming & REM

We retune your devices to your current hearing and verify the result with real-ear measurement, not guesswork.

Upkeep

Repairs & Maintenance

Cleanings, wax filter and dome changes, and most in-house repairs to keep your hearing aids performing.

Convenience

Remote Adjustments

Once you are set up, many fine-tuning sessions can happen remotely, currently licensed in NY, NJ, and Vermont.

No Strings Attached

Care without
conditions.

You will never be pressured to buy new devices to receive great care. If yours are working well, we keep them working well. If an upgrade genuinely makes sense someday, we will tell you honestly, and only then.

Transfer My Care
OticonPhonakWidexSigniaStarkeyReSoundRextonUnitron& more
Welcome to Pinnacle

Let's pick up
where you left off.

Bring your hearing aids in for a fresh evaluation and reprogramming. A better standard of care is one appointment away.

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