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Value-Premium · Fit in NYC & Long Island

Rexton hearing aids in NYC

Rexton delivers premium-family technology at a more accessible price, a strong option when an insurance allowance or budget matters, without compromising on fitting quality. The current platform is Reach. We fit and verify Rexton in Midtown Manhattan and Garden City.

Book an Evaluation →Current Rexton models
ReachCurrent platform
Multi-VoiceFocus in groups
RuggedDurable options
Rexton Rexton Reach R Plus hearing aid
01 / Manufacturer Overview

Rexton at a glance

Rexton is part of the WS Audiology family and shares engineering with Signia, but its focus is value: premium-grade performance at a friendlier price. For patients balancing a fixed budget or an insurance allowance against quality, Rexton is one of the brands we reach for most.

The current platform is Reach, including the Reach R Plus and Reach R-Li rechargeable receiver-in-canal devices, custom in-ear styles, and rugged options. Its Multi-Voice Focus feature targets group conversations. As with every brand, we choose the right Rexton during your evaluation, matched to your hearing and your budget.

Current flagship

Rexton Reach R Plus

Newest Rexton tech, featured first. Older devices stay in a labeled support section.

Product families

What Rexton offers

Rexton Reach R Plus, Rexton Reach R-Li, Rexton Reach Custom.

Why we offer Rexton

Independent, brand-neutral

We carry Rexton because it is right for some patients, not because we are tied to it.

Evaluation first

The device follows the ears

The best Rexton depends on your audiogram, anatomy, dexterity, and where you struggle. Chosen after testing, verified with real-ear measurement.

02 / Current Product Families

Current Rexton models

Newest first. Each model lists style, candidacy, connectivity, strengths, and limitations.

Current flagshipRexton Rexton Reach R Plus hearing aid
01

Rexton Reach R Plus

Receiver-in-canal (RIC)
Flagship

Mild to severe loss for people who want strong everyday performance at an accessible price.

Style
Receiver-in-canal (RIC)
Power
Rechargeable
Tech levels
Multiple technology levels
Connectivity
Bluetooth streaming and hands-free calls; a version adds Bluetooth Classic for universal calling
App
Rexton app
Charger
Reach charger, travel charger available

Main strengths

  • Multi-Voice Focus for group conversations
  • Premium-family technology at an accessible price
  • Hands-free calling on supported models
  • Rugged, durable build options

Important limitations

  • RIC sits behind the ear; less discreet than custom styles
  • Connectivity depends on the specific model
  • Top features at the premium tier
Rexton how-to videos Book a consultation
02

Rexton Reach R-Li

Receiver-in-canal (RIC)
Current

People who want long, reliable rechargeable runtime in a RIC.

Style
Receiver-in-canal (RIC)
Power
Rechargeable (lithium-ion)
Tech levels
Multiple technology levels
Connectivity
Bluetooth streaming and app control
App
Rexton app
Charger
Reach charger

Main strengths

  • Dependable all-day lithium-ion rechargeability
  • Current Reach platform features

Important limitations

  • RIC visibility behind the ear
  • Battery life varies with streaming
Rexton how-to videos Book a consultation
03

Rexton Reach Custom

Custom in-the-ear (ITE / ITC / CIC)
Current

People who want a custom in-ear fit, including a rechargeable in-canal option.

Style
Custom in-the-ear (ITE / ITC / CIC)
Power
Rechargeable or battery, by model
Tech levels
Multiple technology levels
Connectivity
Streaming on supported custom sizes
App
Rexton app
Charger
Custom / travel charger

Main strengths

  • Custom-molded discreet fit
  • Rechargeable in-ear options with a travel charger

Important limitations

  • Smaller styles fit milder losses
  • In-ear placement needs regular wax-filter care
Rexton how-to videos Book a consultation
03 / Hearing-Aid Styles

Rexton styles in the US

Which current Rexton products come in each form factor.

RIC
Receiver-in-canal (RIC)
Rexton Reach R Plus / R-Li
BTE
Behind-the-ear (BTE)
Rexton BTE family
ITE
In-the-ear (ITE)
Rexton Reach Custom
ITC
In-the-canal (ITC)
Rexton Reach Custom
CIC
Completely-in-canal (CIC)
Rexton Reach Custom
IIC
Invisible-in-canal (IIC)
Select custom styles
CROS
CROS / single-sided
Rexton CROS option, confirm current availability with us
Power
Power hearing aids
BTE family for stronger losses
04 / Technology Levels

How Rexton tech levels work

Rexton uses numbered tiers within Reach. Higher tiers add automatic noise help and refinement, while keeping Rexton’s value positioning.

Changes by level

Features that scale up

  • Group-conversation and noise handling
  • Number of programs and environments
  • Fine-tuning detail

Shared across levels

Every tier includes

  • Rexton app and core connectivity
  • Rechargeability on supported models
  • Core sound quality

Rexton lets us deliver strong performance at a friendlier price; we match the tier to your needs and budget.

05 / Bluetooth & Phone

Rexton Bluetooth & phone support

iPhone

Rexton & iPhone

Streams from iPhone and uses the Rexton app

Android

Rexton & Android

Streams from supported Android phones

Bluetooth

Protocol

Bluetooth, with Bluetooth Classic on versions that support universal hands-free calling

Streaming

Direct audio

Direct streaming of calls and audio on supported models

Calls

Hands-free

Hands-free calling on supported models and phones

Multi-device

Pairing

Pair and switch between devices

App

Rexton app

Includes: Volume, programs, and sound balance; Personal programs; Remote support with your audiologist; Streaming controls.

Laptop & tablet

Other devices

Many Bluetooth computers and tablets connect for audio; call support depends on the device.

Firmware & limits

Read first

Some features depend on model and firmware; we keep devices updated Connectivity differs by model; we confirm streaming and hands-free support for your chosen Rexton and phone.

No hearing aid works with every phone. Check your model with Rexton’s official compatibility checker (support section below), or ask us before you buy.

06 / Video Instruction Center

Rexton how-to videos

Matched to Rexton devices. Tap to play; written steps appear under each. No autoplay, loads only when tapped.

Change the Wax Guard (miniReceiver)

Change the wax guard about once a month, or sooner if sound gets weak or muffled.

Change the Wax Guard (RIC with Ear Tip)

The same monthly wax guard change, shown on a Rexton RIC with ear tip.

Clean Your Custom In-Ear Aids

Daily cleaning for your Rexton custom rechargeable in-ear hearing aids.

Pair to Your iPhone

Connect your Rexton hearing aids to your iPhone for calls and sound.

Pair Reach R Plus to iPhone

Step-by-step iPhone pairing for the Rexton Reach R Plus.

Pair Reach R Plus to Android

Step-by-step Android pairing for the Rexton Reach R Plus.

Charge Your Hearing Aids (Reach R Plus)

Reliable overnight charging with the Reach R Plus charger.

Use the Travel Charger (Custom CIC)

Charge your Rexton custom in-ear hearing aids on the go with the travel charger.

Recharge the Travel Charger

How to recharge the travel charger itself so it’s ready for your next trip.

All Rexton how-to videos (16) →

07 / Daily Care & Maintenance

Caring for your Rexton aids

Rexton-specific cleaning, wax-filter, and storage guidance. Not all brands use the same systems, so follow the steps for your device.

Wipe nightly, store dry or in the charger, and avoid moisture, cosmetics, hair spray, and heat.

Use a soft, dry cloth or tissue. Never run hearing aids under water or use alcohol, solvents, or wipes unless your audiologist recommends a specific product.

Rexton RIC and custom devices use replaceable wax guards (the miniReceiver and ear-tip systems differ). Change about monthly or when sound weakens.

RIC domes and ear tips are replaced regularly. Custom shells have their own filters and need routine cleaning. If you are not sure which filter or dome your device uses, bring it to Pinnacle Audiology and we will show you.

For in-the-ear and custom devices, gently brush the microphone and receiver openings and wipe the shell daily. Earmolds can be cleaned per your audiologist’s instructions. Do not push hard objects into any opening.

Store devices in the charger or a dry case overnight, away from bathrooms and heat. For long storage, remove disposable batteries. When traveling, bring your charger and a backup, and keep devices in your carry-on, not checked luggage.

Keep the charger clean and dry and make sure the contacts are free of debris so devices charge reliably. Use only the charger supplied for your model.

Put your hearing aids in after applying hair spray, sunscreen, lotions, or makeup, as these can clog microphones and filters. Keep devices out of reach of dogs, which are strongly attracted to them.

Do not open the hearing-aid shell, attempt internal repairs, or expose devices to water, heat, or chemicals. If sound stays weak, distorted, or absent after changing the wax filter and dome, contact Pinnacle Audiology at 646-436-7590.

08 / Charging & Battery

Charging your Rexton aids

How charging works, expected runtime, and what to do if a device will not charge. Battery figures are Rexton’s and vary with streaming.

Place each hearing aid in its slot in the Rexton Reach charger (and travel charger for custom models) so the charging contacts line up. A light shows charging has started and usually turns solid or changes color when complete. A full charge typically takes a few hours; a short charge adds hours of wear.

Rexton reports all-day runtime on a full charge; streaming reduces it. Streaming phone calls, music, or TV audio uses more power, so heavy-streaming days are shorter.

Travel chargers let you charge on the go, including for custom in-ear models. Bring your charger when you travel and top up whenever you can. For long-term storage, keep devices cool and dry.

Make sure the device is seated correctly and the contacts on both the device and charger are clean and dry. Confirm the charger is powered. If it still will not charge after cleaning the contacts, contact Pinnacle Audiology. Do not force it or open the device.

Reach is offered in rechargeable and battery versions. For battery models, let a new zinc-air battery sit for about a minute after removing the sticker before closing the door, and store spares away from coins and keys.

09 / Troubleshooting

Rexton troubleshooting

Patient-safe steps for common issues. These never involve opening the device.

  • Confirm the device is charged or the battery is fresh.
  • Change the wax filter and check the dome or shell opening for blockage.
  • Make sure you are on the right program and volume.
  • If still silent, contact Pinnacle Audiology.

Most often a wax-clogged filter or dome, or moisture. Change the wax filter, check the dome, and let the device dry overnight in its case or a drying kit. If it persists, we will inspect it.

Reinsert the hearing aid so it seats fully and check that the dome or earmold fits snugly. Persistent feedback can mean a loose fit, a wax-blocked ear, or a dome that needs resizing, all of which we can correct.

Charge both fully, change the wax filter on the quiet side, and confirm it is not simply turned down. If one side stays dead, it may need service.

Clean the contacts on the device and charger, reseat the hearing aids, and confirm the charger has power. If an error light persists, contact us rather than forcing the device.

Open the Rexton app app, make sure Bluetooth is on, and restart your phone and hearing aids. Forgetting and re-pairing the devices in your phone’s Bluetooth settings often resolves repeated dropouts. The manufacturer Bluetooth line below can help with phone-side settings.

Restart both hearing aids and your phone, then re-pair. If audio still routes to one ear, check the app’s streaming and balance settings. We can also adjust this for you.

Remove (forget) the hearing aids from the old phone’s Bluetooth list first, then pair the new phone using the Rexton app app’s setup steps. The video library above shows pairing for common phones.

Change the wax filter and clean the dome or shell opening. Never push tools into the receiver. If the ear itself feels blocked, we can check for and remove earwax in office.

If devices get wet or you have been sweating heavily, dry them overnight in a case or drying kit, not a microwave or oven. If sound does not return, contact us.

Many Rexton models include a Find My Hearing Aids feature in the Rexton app app that shows where the devices were last connected. Check there first, then call us.

Patient-safe steps only. Never open the hearing-aid shell or attempt internal repairs. If these do not help, contact Pinnacle Audiology at 646-436-7590.

10 / Accessories

Official Rexton accessories

Current, officially compatible Rexton accessories.

Accessory

Rexton TV Sound

Streams TV audio directly to your hearing aids at your own volume.

By model

Smart / partner microphone

A remote microphone that sends a speaker’s voice to your hearing aids in noise.

Great for dexterity needs

Remote control

A simple remote for volume and programs without a phone.

Accessory

Rexton chargers

Desktop and travel chargers, including travel chargers for custom in-ear models.

Compatibility varies by model. We confirm which accessories work with your specific Rexton device.

11 / Official Manufacturer Support

Rexton support directory

Use these for phone-side help. For anything touching how your aids sound or fit, come to Pinnacle.

Rexton Bluetooth & app support

Manufacturer consumer line (US):

866-212-0610

Hours and time zone are on the official Rexton site. Verified June 24, 2026.

Manufacturer support can assist with app installation, compatible phones, Bluetooth pairing, streaming, and accessories. Changes to hearing-aid programming, amplification, physical fit, feedback, comfort, or prescribed settings should be handled by your audiologist.

Official Rexton resources

Official Rexton site Compatibility & app support Pairing guides & manuals Pinnacle Rexton how-to videos
12 / Pinnacle Clinical Perspective

Is Rexton right for you?

A balanced view. Rexton is excellent for the right patient; here is what we weigh, and we are honest when another brand fits better.

01
Value
When budget or an insurance allowance is the deciding factor, Rexton delivers strong performance without cutting fitting quality.
02
Group conversation
Multi-Voice Focus targets the common problem of following several talkers at once.
03
Durability
Rexton’s rugged options suit active or outdoor lifestyles; durability claims are per Rexton’s official ratings.
04
Dexterity
Tiny in-ear and custom styles need steadier hands; we factor this in.
05
Ear anatomy
Canal shape and size affect which Rexton styles fit, seal, and feed back the least.
06
When another brand fits better
If your needs point elsewhere, we will tell you. We are brand-neutral.
07
Why verification matters
A device only works when its programming is verified in your ear with real-ear measurement.
08
Why reviews cannot decide
Reviews reflect other people’s ears and lives, not your audiogram.
13 / FAQ

Rexton aids: your questions

The current platform is Reach, including the Reach R Plus and Reach R-Li rechargeable RIC devices and Reach Custom in-ear styles. The earlier BiCore platform is now previous-generation.

A higher-tier Reach R Plus with Multi-Voice Focus is built for group conversations; a remote microphone helps further in restaurants.

Yes. Rexton Reach streams from iPhone and uses the Rexton app. We confirm your model.

Yes, on supported Android phones. For universal hands-free calling, choose a model with Bluetooth Classic; we can advise.

Many Bluetooth computers and tablets connect for audio. Call support depends on the device and model.

Yes, the Reach R Plus and Reach R-Li are rechargeable, and Reach Custom offers rechargeable in-ear options. Battery versions are also available.

Rexton reports all-day runtime on a full charge. Streaming shortens the day.

Yes. Reach Custom is molded from an impression of your ear, including a rechargeable in-canal option with a travel charger.

The smallest Reach Custom in-canal styles are very discreet. The right size depends on your ear and hearing level.

Rexton has offered CROS solutions; we confirm the current option that fits your situation before fitting.

Yes. Rexton devices can include built-in tinnitus sound therapy that we enable and tune as part of a plan.

Rexton is often a value-forward choice. Price depends on the model and tier; we give a clear quote after your evaluation and verify any insurance benefit.

Yes, independently, in Midtown Manhattan and Garden City, with real-ear verification and at-home visits across NYC and Long Island.

Usually yes. We can reprogram, verify, and service Rexton devices brought from another provider.

14 / Previous Generations

Still supported for existing patients

Already wear an older Rexton? We service, reprogram, and repair previous generations, listed so current and older tech are never confused.

Previous generation

Rexton BiCore

The previous Rexton platform, including BiCore Rugged models. Fully supported for existing Pinnacle patients; we service, reprogram, and repair them. BiCore is not the current flagship.

Independence statement

Pinnacle Audiology is an independent audiology practice and is not owned by any hearing-aid manufacturer. Recommendations are based on the patient’s hearing, communication needs, preferences, anatomy, and lifestyle.

Freshness & maintenance

Product information last reviewed: June 24, 2026.

Models, features, accessories, compatibility, and availability may change. Pinnacle Audiology will confirm current options during your consultation.

Keep exploring

Next steps & related care

Hearing EvaluationConsultationInsurance & CostFittingRepairsTransfer of CareConcierge At-HomeCare & CleaningContactPhonakOticonSigniaWidexReSoundUnitronStarkey
Book in NYC or Long Island

Find the right Rexton, the right way

The best device starts with a real evaluation and a real-ear verified fitting, in Midtown Manhattan, Garden City, or at home across NYC and Long Island.

Book an Evaluation →Call 646-436-7590