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Service · Seniors

More time.
Less rushing.

Hearing care for older adults needs to be slower, more patient, and more inclusive of family. Our Senior Care Program is built for how our oldest patients actually experience appointments — and for the caregivers walking through it with them.

Schedule a Senior Visit Aging in Place →
90+
Min Visits
Never Rushed
Why It Matters

Hearing loss
is never just
hearing loss.

Untreated age-related hearing loss is linked to higher rates of cognitive decline, depression, falls, and social isolation. Addressing it well is one of the highest-leverage interventions in senior health — and one of the most under-treated.

1.6×

Cognitive Decline Risk

Adults with moderate hearing loss face significantly higher risk of cognitive decline — addressing hearing loss may reduce that risk meaningfully (Lancet Commission on Dementia).

Fall Risk

Even mild hearing loss triples the risk of falls — the brain uses auditory input for spatial awareness. Well-fit hearing aids measurably reduce this.

47%

Social Isolation

Nearly half of older adults with untreated hearing loss report feelings of isolation or depression. Re-connecting to conversation is often the first thing patients notice.

Program Features

Built for
older adults.

Every Senior Care Program patient gets the same evidence-based standard as any Pinnacle patient — plus seven extra things designed specifically for how seniors and caregivers best engage with audiology care.

01

Extended Appointments

90-minute visits are standard — not 30 — so there's time to test, explain, practice, and involve family without rushing.

02

Caregiver Participation

We encourage spouses, adult children, or paid caregivers to attend. We'll brief them on handling, cleaning, and troubleshooting.

03

Simplified Technology

Large tactile controls, auto-on, long-lasting rechargeable options, and minimal app requirements. Great hearing aids don't have to be complicated.

04

PCP Coordination

We send formal reports to primary care and specialists — and coordinate with memory care, ENT, and cardiology when clinically indicated.

05

Large-Print Materials

All take-home documents, instructions, and counseling materials are printed in large type with high contrast.

06

In-Home Option

For patients with significant mobility challenges or advanced cognitive needs, the entire program is available in-home across NYC and Long Island.

07

Lifetime Follow-Up

Twice-yearly check-ins, annual clean-and-checks, and direct-access email/phone support for the audiologist who knows the patient best.

08

Medicare-Aware

We navigate Medicare Advantage hearing benefits, supplemental coverage, and union retiree plans to maximize your benefits.

For families

Caring for a parent's
hearing?

Call us first. We'll help you think through what's likely happening, what to expect from an evaluation, and how to approach the conversation with your parent if they're resistant.