A consulting service from Pinnacle Audiology that helps your organization serve the 1 in 8 people who live with hearing loss. A doctoral audiologist audits your space and your team, then hands you a clear, prioritized plan: better acoustics, trained staff, the right assistive technology, and ADA-minded guidance.
We assess how a person with hearing loss experiences your space, from the front desk to the back room, then tell you exactly what to fix and how.
Medical and dental offices, senior living, hotels, restaurants, banks, retail, and theaters, any place customers and patients need to understand and be understood.
Customers who can hear you come back and bring others. Clear communication reduces mistakes and complaints, and keeps you aligned with ADA expectations.
A doctoral audiologist walks your space the way a hard-of-hearing customer experiences it, front desk to exam room, lobby to dining room, and delivers a clear, prioritized report of what gets in the way, with quick wins separated from bigger projects.
Short, practical sessions that teach your front-line team how to be understood, and how to listen, when a customer or patient has hearing loss. Real scenarios, immediate results.
Background music, hard surfaces, and HVAC hum quietly drive customers away. We measure your sound environment and recommend specific, budget-aware changes that make speech easier to follow.
Hearing loops, FM and infrared systems, captioning tools: we help you choose, place, and roll out the right technology for your space, and train staff so it actually gets used.
We tie it together: signage, intake forms, appointment flow, follow-up calls. Every touchpoint reviewed so customers with hearing loss choose you, stay with you, and tell their friends.
No hundred-page binder. You get a prioritized plan your team can start on the same week, and we stay available while you put it to work.
Intake to exam room, patients who hear you follow their care plans.
Dining rooms, activities, and staff communication residents can actually follow.
Front desk, concierge, and room features that welcome guests with hearing loss.
Speech-friendly acoustics that keep tables full and conversations easy.
Service counters and meeting rooms where every client is understood.
Assistive listening and ADA guidance for audiences and congregations.
Tell us about your space and we'll scope an audit, training, or both, one location or your whole portfolio.