Concierge · Home Visits

The audiologist comes to you.

Doctor-led hearing care in private homes, assisted living, and memory care across NYC and Long Island. Fittings, programming, troubleshooting, and unhurried counseling, brought to your door.

Concierge Audiology

NYC · Long Island · Remote in NY, NJ & VT

  • Doctor of audiology, not a technician
  • Private homes, assisted living & memory care
  • Clear home-visit fee, quoted when you book

The same unhurried, brand-neutral standard of care as our offices, at your kitchen table.

Doctor-ledCare planned and delivered by a doctoral audiologist.
NYC + Long IslandPrivate homes, residences, and care communities.
Major brandsSupport for compatible devices, including those fit elsewhere.
Family-readyCaregiver and adult-child coordination, with permission.
Who it serves

For the patients offices don't reach.

At home

Older adults at home

When travel is hard, hearing care usually stops, and isolation grows. We bring the full appointment home so staying independent does not mean going without. See our aging-in-place program.

Communities

Assisted living & memory care

We visit communities across NYC and Long Island, coordinate with nursing staff, and adapt every visit for residents with dementia, with family involved at each step. Part of our senior care program.

Mobility

Mobility-limited patients

Post-surgery, wheelchair users, chronic illness, or simply a fifth-floor walkup: if getting to Midtown is the obstacle, we remove it.

Families

Adult children arranging care

Many visits are booked by sons and daughters for a parent. We keep you informed (with permission), explain everything in plain language, and make the process easy from any distance.

How care unfolds

One visit, a complete care plan.

A concierge appointment is planned around the patient, the home, and the people who support them. We prepare before we arrive, bring the right portable equipment, and leave everyone knowing what happens next.

01 · Before

We understand the need first

We ask what has changed, which devices are involved, who should join, and whether mobility, cognition, vision, or dexterity affects the visit. That intake lets us bring the right supplies and avoid making the patient repeat a difficult trip.

02 · Arrival

We set up around real life

The appointment happens where communication matters: the kitchen table, living room, or resident's room. We look at television distance, telephone use, charging routines, background noise, and the situations that are actually causing frustration.

03 · Clinical care

We solve the right problem

Depending on the need, we inspect ears, clean and check devices, update programming, verify comfort, review accessories, and coach the patient and family. We work with major hearing-aid brands, including devices fit by another practice.

04 · Follow-up

The plan continues after we leave

You receive clear next steps: what changed, what to practice, which supplies are needed, and whether the next visit belongs at home, remotely, or in an office. With permission, we can include family or care staff so the plan does not get lost.

What happens

A real appointment, not a house call lite.

Devices

Fittings & programming

New hearing aid fittings, reprogramming of devices bought anywhere, and fine-tuning with portable equipment, followed up until it is right. Learn about our fitting process.

Repairs

Troubleshooting & repairs

Weak sound, feedback, dead devices, clogged wax guards, charger problems: most issues resolve on the spot. Start with our troubleshooting guide if you want to try a fix today.

Assessment

Hearing checks

Ear checks, screenings, and device-based hearing assessment where appropriate. When a full booth evaluation is needed, we say so and help arrange it at our Midtown or Garden City office.

Counseling

Family communication support

Practical coaching for the whole household: how to be heard, how to set up the living room and TV, and how to make dinner conversation work again.

The right setting

Home when it helps. Office when it matters.

Good concierge care includes knowing when a portable visit is the best choice and when calibrated office equipment will give a more complete answer. We recommend the setting based on the clinical need, not convenience alone.

Excellent at home

Devices, comfort, and communication

Home visits are especially useful for hearing-aid programming, fit and comfort problems, cleaning, troubleshooting, charger or connectivity issues, counseling, caregiver training, and seeing exactly how the patient listens in everyday rooms.

See our programming approach →

Better in office

Full diagnostic testing

A comprehensive diagnostic evaluation may require a calibrated sound booth and equipment at our Midtown Manhattan or Garden City office. If symptoms suggest sudden hearing loss, significant dizziness, pain, drainage, or another medical issue, we explain the appropriate medical next step promptly.

Understand the hearing evaluation →

Cost, plainly

Clear about the fee.

Concierge visits include a home-visit fee, quoted clearly when you book, and are generally an out-of-pocket service. Device services during the visit are billed as they would be in office, and we verify applicable insurance benefits before we arrive, so there are no surprises at your door. For patients in New York, New Jersey, and Vermont with compatible devices, remote programming can handle many follow-ups without a visit at all.

FAQ

Home visit questions, answered.

Anyone for whom getting to an office is the barrier to good hearing care: older adults at home, residents of assisted living and memory care communities, patients recovering from surgery or managing mobility limits, and busy professionals who simply prefer care to come to them.

Most of what happens in our office: hearing aid fittings and programming with portable equipment, cleanings and repairs, troubleshooting, ear checks, counseling, and family communication coaching. When a full diagnostic evaluation in a sound booth is needed, we tell you plainly and help arrange it.

Yes, regularly. We coordinate with nursing staff and families, schedule around the resident's best time of day, and keep notes that travel with the resident's care. For patients with dementia, we adapt pacing and involve family or caregivers throughout. See our senior care program for details.

Concierge visits include a home-visit fee that we quote clearly when you book, and it is generally an out-of-pocket service. Hearing aid services during the visit are billed the same way they would be in office, and we verify any insurance benefits that apply before we arrive.

Home visits cover Manhattan and the NYC boroughs plus Long Island, anchored by our Midtown Manhattan and Garden City offices. For programming-only needs, remote care is available to patients in New York, New Jersey, and Vermont with compatible devices.

We encourage it. Hearing loss is a family experience, and visits go better when the people you talk with most understand the devices, the settings, and how to help. With your permission, we also keep out-of-town family in the loop.

We'll come to you

Book a home visit.

Tell us who the visit is for and what is going on with their hearing. We will quote the visit fee clearly and find a time that works for the whole family.