Home/Services/Concierge & In-Home
Service · Concierge

Hearing care,
at home.

Complete diagnostic testing, hearing aid fittings, and ongoing care — brought to you. Dr. Nelson and the Pinnacle team offer in-home audiology visits across Manhattan, Brooklyn, Queens, the Bronx, and throughout Long Island.

Request an In-Home Visit Service Zones
At Home
NYC · Long Island
Who It's For

When the office
isn't an option.

Concierge audiology is ideal when coming to us isn't practical — mobility, time, privacy, or simply the comfort of being in your own space. The full office experience, in your living room.

01

Mobility & Recovery

Post-surgical, reduced mobility, wheelchair users, or anyone for whom a cross-town appointment is exhausting. Your home, your pace.

02

Older Adults

Elderly patients often do better in their own environment — fewer transitions, family nearby, and the familiarity that supports cognitive load during testing.

03

Executives & Privacy

Public figures, executives, and patients who prefer not to sit in a waiting room. Discreet visits at home or office, scheduled around your calendar.

04

Caregivers & Families

When an adult child is managing a parent's care, in-home visits let the whole family participate without the logistics of transport and waiting rooms.

05

New Parents

Scheduling an audiology visit around a newborn is brutal. We come to you instead — with the same diagnostic and fitting capability as the office.

06

Retirement Communities

On-site visits at assisted living, memory care, and retirement communities across NYC and Long Island. Ask about group-visit scheduling.

What We Bring

A full office,
at your door.

In-home visits are not a simplified version of office care — they're the same standard, delivered differently. We bring calibrated portable audiometry, real-ear measurement, programming equipment, and all necessary supplies.

01

Portable Audiometry

Clinically-calibrated portable audiometer with insert earphones and bone conduction. Same diagnostic standard as office.

02

Real-Ear System

Portable REM equipment to verify hearing aid output in your ear canal — the same verification we do in office.

03

Full Programming

Every major manufacturer's programming software, cleaning supplies, wax-guards, domes, and receiver wires.

04

Clean Environment

We identify a quiet room, measure ambient noise, and document conditions. Your audiogram meets clinical standards.

Service Zones

Where we
travel.

In-home visits are available throughout the five boroughs and across Nassau and Suffolk counties on Long Island. Travel fees vary by distance and are shared transparently upfront.

New York City

All Five Boroughs
  • Manhattan
  • Brooklyn
  • Queens
  • Bronx
  • Staten Island
  • Westchester (select)

Long Island

Nassau · Suffolk
  • Garden City
  • Great Neck
  • Manhasset
  • Huntington
  • Smithtown
  • Out to Hamptons

Outside these zones? Call us — we accommodate further travel case by case, especially for existing patients.

Start with a call

Let's bring care
to you.

Tell us about your situation and we'll confirm availability, timing, and any travel fees before anything is scheduled.